Ecommerce buying signals: 79 changes that show a store needs help now

We track 600,000+ ecommerce stores. When a store loses organic traffic, cuts its ad spend, or loses its marketing lead, we flag it. Below is every buying signal we detect today.

600k+
high-revenue stores tracked
79
buying signals in 8 categories
1B+
data points collected

What are ecommerce buying signals?

Ecommerce buying signals are changes in an online store's public data that show it is likely to buy a service or tool soon. Examples: organic traffic falls 30% in 90 days, Google Ads spend drops to zero, or the head of marketing leaves.

A store database tells you what a store is. A buying signal tells you what just changed, and why the store needs help now.

Every ecommerce buying signal we detect

79 signals across 600,000+ stores. If a signal is not on this list, describe it and we will build it.

Filter by agency type
All signals SEO Agencies Paid Media Agencies Webdev / Shopify Agencies App Developers Ecommerce SaaS
SEO & Organic 14
Paid Media 23
Agency & Outsourcing 7
Reviews & Customer Experience 6
Platform & Tech Stack 9
Growth & Revenue 8
Social 8
Contacts & Firmographics 4
Bring a problem. We'll tell you how many stores have it, right now.

Get a free list of stores that match your ICP and your signals.

SEO & Organic signals

14 signals
Organic traffic falling quarter over quarter
Organic traffic in freefall: down 30%+ in 90 days
Lost a large share of their ranking keywords in the last 90 days
Rankings dropped in the weeks following a Google algorithm update
Losing referring domains faster than they gain them
Backlink profile far too thin for their revenue
Domain authority well below the other stores in their category
Almost no branded search despite six-figure revenue
Branded search growing while non-branded stays flat
Depends on organic for most of their traffic: and it just started declining
Strong revenue, negligible organic presence
Failing Lighthouse SEO score
Site slow enough that page speed is now an SEO problem
Organic traffic recovering after a long decline

Paid Media signals

23 signals
Cut Google Ads spend to zero
Cut Meta ad spend to zero
Google ad spend ramping fast quarter over quarter
Meta ad spend ramping fast quarter over quarter
Google ad spend declining steadily for six months or more
Running active Meta ads to a site with a bad performance score
Running paid ads but the store converts badly
Conversion rate is decreasing
Growing fast on paid with no organic to match
Strong organic, no paid presence at all
Paid makes up more than 30% of their traffic: they can't turn it off
Spending on Google Shopping but nothing on Search
Spending on Search but nothing on Google Shopping
Live on Meta, absent from Google: or the reverse
Running the same Meta creatives for months without a refresh
Paid ad creatives have barely changed over the last few months
Thin creative library relative to what they're spending
No video in the Meta creative mix
Meta Ads creatives haven't been updated in a while
Google Ads creatives haven't been updated in a while
Meta ads running on a single placement only
Paying for keywords they already rank for organically
Competing in a category where CPCs are climbing

Agency & Outsourcing signals

7 signals
Spending thousands a month on ads with nobody in-house to run it: they're already outsourcing
Ad spend stopped while they still had no marketing team: they likely just fired their agency
Their marketing or ecommerce decision maker recently left the company
They recently hired a marketing or ecommerce decision maker
SEO metrics improving steadily with no marketing team in house: someone external is working on it
They have agencies running ads for them
Significant revenue and no marketing or ecommerce hires at all

Reviews & Customer Experience signals

6 signals
Recurring complaints about a specific operational problem (missing packages, delivery times, support response, etc)
Trustpilot rating below industry average
Trustpilot rating declining over time
Review volume collapsed: they stopped asking
Review volume spiking, and not in a good way
Real revenue and almost no reviews: nothing is collecting them

Platform & Tech Stack signals

9 signals
Replatformed recently: moved onto or off Shopify, WooCommerce, or any other platform
On Shopify Plus
Doing Plus-level revenue while still on standard Shopify
Running a legacy platform at a revenue level that has outgrown it
Large SKU count on a setup that was never built for it
Running a named app: including a competitor's
No app in a category their revenue says they need one for
Heavy app stack, and a performance score that shows it
Barely any apps installed despite significant revenue

Growth & Revenue signals

8 signals
Crossed a revenue threshold in the last quarter
Growing 40%+ year over year
Revenue declining year over year
Growth flattened after a long run up
Revenue growing while traffic stays flat: or the reverse
Marketing budget crossed the point where they'd hire help
Founded recently and scaling fast
Long established and stagnant

Social signals

8 signals
Fast growing on Instagram
Instagram engagement rate collapsed
Stopped posting on Socials
Large following that sends almost no traffic to the store
Fast growing on TikTok
No TikTok presence at all
Shifted the kind of content they post: product shots to UGC, stills to video
Social driving meaningful organic traffic: or none at all

Contacts & Firmographics signals

4 signals
Name, role, email and LinkedIn of each decision maker, verified
Whether they have a marketing or ecommerce team at all
Country, industry, platform, apps installed, date founded, revenue band, average product price
How urgent the problem looks, and the angles worth leading with

Buying signals vs. intent data vs. firmographics

All three help you find leads. Only one tells you which ecommerce store needs help this month, and why.

What it tells you

Firmographic data
What the store is: size, country, platform, industry
B2B intent data
Someone at a company read articles on a topic
Ecommerce buying signals
What changed in the store, and the problem it causes

Example

Firmographic data
"Shopify store, US, $5M revenue"
B2B intent data
"Researching SEO agencies"
Ecommerce buying signals
"Organic traffic down 34% in 90 days, no SEO person in-house"

Ecommerce coverage

Firmographic data
Good
B2B intent data
Weak. Small stores do not show up in B2B research data.
Ecommerce buying signals
600,000+ stores, from public store data

Your first email

Firmographic data
Generic. You must guess the problem.
B2B intent data
Vague. You cannot say what you saw.
Ecommerce buying signals
Specific. You open with the problem you found.

One signal is a hint. Three signals are a lead.

A single drop in traffic can be noise. When the traffic drops, the ad budget stops, and the marketing lead leaves in the same quarter, the store needs help now.

We combine signals and give you the complete briefing, so you can write an ultra personalized message.

N
Northbeam Coffee
northbeamcoffee.com · Shopify · United States
Urgency
High
Signals detected · last 90 days
Aug 04
Head of Ecommerce left the company
Agency & Outsourcing
Sep 12
Google Ads spend cut to zero
Paid Media
Oct 21
Organic traffic down 34% in 90 days
SEO & Organic
Suggested outreach angle

"Your Google Ads stopped in September, the same month organic traffic started to fall. With no one in-house since August, we can take over both channels this month."

How to use ecommerce buying signals in your outreach

A signal is only useful when it reaches the right person with the right message. Use these four steps.

1

Set your ICP

Pick country, industry, platform, and revenue band through our database. This removes stores you cannot serve.

2

Pick the signals you solve

Choose the signals that match your service. An SEO agency picks organic traffic drops. A Shopify agency picks replatforms.

3

Reveal the decision maker

Get the name, role, verified email, and LinkedIn of the person who owns the problem.

4

Lead with the signal

Open your email with the change you found. Use the suggested angle, or export to CSV and your CRM.

Common Questions

What people ask about ecommerce buying signals.

Have more questions? Contact us

What are ecommerce buying signals?

They are changes in a store's public data that show it is likely to buy a service soon. Examples: a traffic drop, a stop in ad spend, a new platform, or a marketing lead who left.

Which buying signals show a store will hire an agency?

It depends on your service. An SEO agency looks at organic traffic drops. A paid media agency looks at ad spend cuts or surges. A Shopify agency looks at replatforms. Agency and outsourcing signals, such as a marketing lead who left, apply to every service.

Where does the signal data come from?

From public store data: traffic and search estimates, ad libraries, site scans, tech stack detection, reviews, and social profiles.

Can I filter stores by more than one signal?

Yes. Combine as many signals as you want with your ICP filters. A store that matches several signals is a stronger lead.

Can you track a signal that is not on this list?

Yes. Describe the signal and we will build it.

Do I get contacts for stores with buying signals?

Yes. Reveal the decision maker of any store, with name, role, verified email, and LinkedIn.

Find stores with buying signals today

Pick your signals, see the stores that match, and reach the decision maker. No credit card needed.